If you are unable to download your own cloud storage recordings on your local device, please submit a request to, and we can help transfer files to your preferred online storage.Meet Happy. In response to the 365 day Zoom Cloud Storage retention schedule, ITS is temporarily offering bulk downloading of recordings for faculty and staff with large volumes of videos yet to be removed from the Zoom cloud. If you have any questions, please contact Cloud Recording Bulk Download Service If you or your department needs an add-on license for 2023-2024, please submit this form by March 31st to procure your license from ITS. Zoom Add-on License Requests for 2023-2024 Please update your Zoom client at the earliest opportunity. Zoom client version 5.13.11 will be enforced for all Mac, Windows, Linux, Android and iOS platforms. On Monday, April 3, 2023, UT Austin’s central Zoom tenant () will require a minimum client version in order to use the service. LATEST UPDATES FOR CAMPUS Zoom Minimum Client Version If you are having trouble joining a Zoom class or meeting, please make sure you are signed in to Zoom with your UT EID. It is integrated with Canvas, and you can host and join meetings from your mobile device, desktop client or the web. Zoom is a centrally supported video conferencing solution available to university faculty, staff and students that enables you to meet, teach, and learn from anywhere.

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